Please contact us if this happens. The email could be lost in your recipient's junk mail folder or perhaps there was another issue. If you need an e-gift card to be resent, we can resend the electronic gift card to the email address listed in the original order. Prior to calling us, please check the following:
- Confirm the email address you used as recipient email address is correct.
- Confirm that the electronic gift card is not in the recipient's spam/junk folder.
Please call Tango Card Customer Support at 1-877-55-TANGO or email us at firstname.lastname@example.org. We will resend the electronic gift card to your recipient.