What if my recipient doesn't receive their gift card?

Ryan Sobotka -

Please contact us if this happens. The email could be lost in your recipient's junk mail folder or perhaps there was another issue. If you need an e-gift card to be resent, we can resend the electronic gift card to the email address listed in the original order. Prior to calling us, please check the following:

  1. Confirm the email address you used as recipient email address is correct.
  2. Confirm that the electronic gift card is not in the recipient's spam/junk folder.

Please call Tango Card Customer Support at 1-877-55-TANGO or email us at cs@tangocard.com. We will resend the electronic gift card to your recipient.


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